FAQ

1. Is it secure to give you my personal information including payment information?

Our site uses SSL encryption to secure the communication of all sensitive information. That concerns payment information as well. All payment information is encrypted, so it’s safe to pay for our services.

 

2. Do you comply with GDPR?

Yes, we comply with GDPR. We do not provide your personal data to any third parties. BroEssay uses cookies for traffic tracking purposes and ads personalization. We may delete your account with all your personal information upon your request at any time.

 

3. How can I pay?

We accept PayPal and credit/debit cards (Visa, MasterCard, American Express, Discover).

 

4. Can I pay later?

No, our writers will only start working when you pay for the order. Most of the orders require extensive research and each one is written from scratch. That’s why our service is 100% prepaid. 

 

5. Where can I find my order when it’s ready?

You will receive an email notification that your order is ready and you can use it right away! You can also find all orders that you have ever made on our website in your account.

 

6. You’ve done a great job, but I would like to make a few correction. Is it possible?

Sure thing! We can revise anything as long as it doesn’t contradict your original instructions. You have two weeks since the day you received your order to request a revision. 

 

7. What if I don’t like what you’ve done at all?

If you are not satisfied with the result, we guarantee that you can receive your money back.

 

8. Do you have any discounts?

Yes, we do! You have 10% off your first order. No need for any promo codes, just register and use it now!

 

9. Can you guarantee that I will receive an original piece of content?

Yes, every order is written from scratch in accordance with your requirements. Each piece of content that we produce serves some specific purpose. That’s why we may request some additional information after you place the order. 

 

10. Will you resell the content that you wrote for me to another person?

No, you buy the right to this piece of content. Thus, we can't resell it to any third parties. In fact, we don’t give out any information about our clients without their consent.

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